Privacy Policy

Last updated: June 2026

This policy explains how Paxo handles personal data collected through this website (trypaxo.com), and the rights you have over that data. The only personal data we collect here is what you send us when you request a trial or get in touch.

1. Who we are

Paxo ("Paxo", "we", "us", or "our") provides a messaging and blast-communication platform for commodities brokers. For personal data collected through this website, Paxo is the data controller. You can reach us at hello@trypaxo.com or by post at 45 Albemarle Street, Mayfair, London, W1S 4JL.

2. What we collect

• Information you give us. When you request a trial or contact us: your name, business email, phone number, company, country, and job title.
• Cookies and analytics. Basic technical data (such as IP address, browser type, and pages viewed) collected through cookies to keep the site working and, where you consent, to understand how it's used. You can control non-essential cookies in your browser.

3. How we use it

We use this information to respond to your enquiry, arrange and run an evaluation, and to operate, secure, and improve the website. Where you've agreed, we may also send you occasional updates about Paxo, which you can opt out of at any time. We rely on your request and our legitimate interest in responding to you as our lawful bases, and on your consent for any marketing.

4. Sharing

We don't sell your personal data. We share it only with service providers who help us run the website and respond to you — such as hosting (Amazon Web Services), email delivery, and analytics — and where we're required to by law.

5. Retention and your rights

We keep enquiry details only for as long as needed to follow up and, if it doesn't lead to an account, delete them after a limited period. Under UK data protection law you can ask to access, correct, or delete your data, object to or restrict its use (including marketing), or request a copy of it. To do so, email hello@trypaxo.com. You can also complain to the UK Information Commissioner's Office (ico.org.uk), though we'd appreciate the chance to help first. We may update this policy from time to time and will change the date above when we do.

6. Contact

Questions about this policy or your data? Email hello@trypaxo.com or write to 45 Albemarle Street, Mayfair, London, W1S 4JL.

If you become a customer, how we handle the data inside the Paxo platform is governed by the agreement between Paxo and your organisation, not this website policy.